Before Your Visit
Booking online is strongly recommended, especially during summer and holidays. It guarantees your preferred time slot and avoids queuing at the door.
We are open Monday to Thursday from 10:00 - 18:00 and Friday to Sunday from 09:00 - 20:00. Hours may vary on public holidays — check our booking page for real-time availability.
Absolutely! Our exhibits fascinate visitors of every age, from toddlers to grandparents. Each illusion offers something different depending on your perspective.
Yes! Groups of 9 or more can book directly through our website. For school visits or corporate events, contact us by email for a tailored experience.
During Your Visit
Most visitors spend between 45 minutes and 1.5 hours exploring the exhibits. Photography enthusiasts often stay longer — there is plenty to capture!
Absolutely — we encourage it! Capture every mind-bending moment and share it on social media. Don't forget to tag us!
Most of the museum is accessible. If you have specific requirements, reach out to us beforehand and we'll do our best to accommodate you.
We do not have lockers, but you are welcome to carry bags and backpacks during your visit. We recommend travelling light for the best experience.
Tickets & Pricing
Adults (age 18+): €15 · Children (age 7–17): €12 · Reduced: €14. Children aged 6 and under enter free (one per paying adult). Prices may vary by time slot.
Reduced tickets are available for: Students, teachers, disabled persons. A valid ID or proof may be requested at the entrance.
Please check our refund policy for full details on cancellations and modifications. You can modify your booking up to 3 hours before your time slot.
Getting Here
We are located at 5, Rue Masséna. Look for us right in the heart of the city — you can't miss it!
Several public car parks are within a short walk, including Parking Masséna and Parking Sulzer. The museum is also easily accessible by tram (stop Masséna).
Yes! The museum is well served by tram and bus. Check local transit maps for the closest stops and routes.